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Plans and money

Switch plans, change your card or cancel

Moving to a paid plan, going from One Chair to Every Chair, updating the card, finding invoices, and what cancelling stops.

It all happens on Billing: your plan and price, the next charge date, the card and your invoices.

Off Free and its consent, onto a paid plan. Press See paid plans, choose One Chair or Every Chair, and put your card into the secure Stripe page. As soon as the payment's sorted, you're on the paid plan, and the marketing consent that held Free is withdrawn on the spot. The marketing stops.

One Chair to Every Chair. Signed in, go to the pricing page and press Move to Every Chair, then Change plan. The price changes on the card you already use, you are charged the difference for the rest of the month straight away, and Billing shows Every Chair within a minute.

New card. Press Update card. The card boxes are Stripe's, so Shopbell never sees the number. Press Save card. If a payment had bounced, saving the new card tries it again on the spot.

Invoices. Each shows the date, number, amount and status. View pulls it up from Stripe, ready to download. Don't look for GST on them: the Snip Circuit team isn't registered for it.

Cancelling. Hit Cancel at period end and say yes. Nothing more gets charged, and Billing swaps "Renews" for "Ends" with a date. The line keeps answering until then, and after that the number goes back to the carrier. Want to keep the booking link and inbox? Tick the Free plan's marketing consent on Billing. Want the whole account gone? Email hello@snipcircuit.com.au from your sign-up address, and any period not yet started is refunded.

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