Acceptable use

What Shopbell is for

Answering the phone for Australian hair salons and barbershops, taking booking requests and enquiries, and sharing a booking link. Use it for that.

Do not

• Put anything on your board, in your hours or in your notes that is unlawful, misleading or defamatory, or that you have no right to say.
• Use the assistant to make claims about hair or scalp treatment results that you could not lawfully make yourself.
• Divert a number you do not control to your Shopbell line.
• Use the booking link, inbox or form to collect anything a booking or enquiry does not need.
• Try to get the assistant to take card details, confirm bookings or go beyond the board you saved.
• Probe, overload or mess with the service, the voice line, its webhooks or anyone else's account.
• Resell Shopbell, or open accounts for shops you do not run.

Your clients' details

What you get about callers and clients through Shopbell is for dealing with their request. Do not add them to marketing lists without their consent, and if someone asks to be forgotten, do it.

Fair use

Allowances are per account, per calendar month. Do not split one shop across accounts to stretch them, or share one account between shops that are not the same business.

If something goes wrong

Email hello@snipcircuit.com.au. We may suspend an account that breaks these rules while we look into it, and close it if the breach is serious or keeps happening.