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Getting going

Set up your Shopbell account

What sign-up asks for, how your mobile and email get checked, and the three jobs the dashboard gives you first.

Go to the sign-up page and pick a plan. Free, held with a marketing consent, is picked by default. One Chair and Every Chair are there too, or on the pricing page.

You need four things:

  • Shop name. The way clients know it. The assistant says it on every call.
  • Email. A welcome email comes with a link. Open it while signed in and press Confirm my email.
  • Password. Ten characters or more.
  • Australian mobile. Punch in the six-digit code we text to it. Once texting is switched on, your call summaries land on this phone (until then they come by email), so use the one in your pocket, not the shop landline.

On Free there is one more step: tick the box next to the marketing consent sentence. It starts unticked, and Free will not start without that consent. Click "its partners" to see who that means on the partners page. One Chair and Every Chair have no box. Instead you land on a secure Stripe page to add a card, and the account opens once that payment is set up.

Then your dashboard lists three jobs: put up your price board and hours, share your booking link, and on a paid plan, get your phone line. Forgot your password later? The login page can email you a sign-in link instead.

Did this answer it? If not, write to us and a person replies within one business day.